A friend of mine has a Toshiba Satellite laptop that came with Windows Vista pre-loaded on it and he recently got some type of error on it that won't allow him to go past a black screen with a stationary mouse pointer (unless you're using a wireless optical mouse) between the loading bar and the startup logo.

Does anyone have any idea how to get it back in a working state, that is his ONLY computer other than the iOS devices he owns.

Misc: The only working hardware seems to be the screen and keyboard, the mouse pad may be unresponsive/unloaded/not work at all. He can pull up the boot menu and browse that. He does have recovery discs, but when he tries using them it says that the model is not supported.

Processor-Intel(R) Celeron(R) 2.20GHz
OS-Windows Vista 32bit

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Procrastination is like a credit card: it's a lot of fun until you get the bill.
-Christopher Parker

We are trying the backup discs now with a different option.

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Procrastination is like a credit card: it's a lot of fun until you get the bill.
-Christopher Parker

Yeah, nothing else to say :S Sorry I wasted your time.

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https://www.youtube.com/playlist?list=PL502D6BAD7E3A5EB8 – My compositions :U
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“If I myself had to portray the term 'people' by drawing it, I'd draw a mere gaping mouth, a clamouring mouth.” ― Pentti Linkola.

lol

_________________
Procrastination is like a credit card: it's a lot of fun until you get the bill.
-Christopher Parker