What's an IP profile? Is it something on the line that limits the speed you get? Mine is as 3000 kbps eventhough my line speed down is 5408 kbps... So my actual throughput is 2800 kbps, I want it higher
These are all according to speedtest.bt, which my ISP told me to do and send them the information.
From my isp's website:
"The Downstream Rate is the speed that your kit connects to the exchange at. Unless you are on a fixed rate product (512k 1MB or 2MB) this will always be the highest possible speed up to a maximum of 8MB. If there is a problem with your line or equipment, this can and will vary.
The IP Profile is the speed your throughput is restricted to, BT believe that this is the fastest speed that you can receive whilst also receiving a stable connection. You will never see throughput speeds higher than the IP Profile and this will never be higher than the downstream rate.
2. Low IP Profile
If the IP profile is much lower than the downstream rate, your line speed will have dipped recently. An IP profile will reduce quickly if a line becomes unstable, but will not increase until the line has been stable for at least 3 days.
Often this is a symptom of a connection problem. A dropping line will keep the IP Profile at a much lower rate than it would be usually. If this is happening then report the fault as an dropping connection problem."
My downstream rate was shown as 7500 kbps, and I had an IP profile of 2000 kbps for ages thus limiting me to 1900kbps or so. After bombarding the support team with loads of info it changed one-day to 6000 and no probs since.