This is what they said...

"Dear Karl,

We cannot accept the item back in this condition Sir. All neccessary details to
ascertain compatibility and suitability are clearly visable on the box and on
the website prior to purchase"

What a load of cunts! £150 wasted. Now, when we upgrade the PC completely, we're going to have to spend ANOTHER £150 + on the PCI-Express version! What a fucking pisstake! Not happy!

Be warned, OC-UK bastards!

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The dutch law says a customer can return their products undamaged to the shop within 30 days, no matter what the company tells you on so called "company policies".
i can imagen UK having such laws too.

That's what we thought, but obviously Overclockers have their own little Terms & Conditions, which is pretty fucked up.

Ok, the card has actually been used, as I do have an AGP slot, but it's undamaged. Also, the box it came is has been torn at the top, slightly, and obviously packaging is unsealed.

But, the 'product' is 'brand' new and 'undamaged'. They just simply don't want to have it opened. How pathetic is that?

All companies should have up to 28 days to return goods to be replaced, swapped, or to get a refund.

Fucking tossers!

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Doesn't matter if they have their own T&C's.

Take it up with the Citizens Advice Bureau. You'll find (I know from an insiders point)
that no matter what they have as "their" rules in OCuk, that UK business law overrules
whatever bullshit they tell you.

Within 28 days you're entitled to a full refund on the product.

http://www.oft.gov.uk/Consumer/Your+Rig ... +goods.htm

Quote from the above article (which is a governmental article, and IS the law in the UK) :
"Tip: think twice before you buy from a trader who displays a 'no refunds' notice. It is against the law."

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Six weeks -by- Third Rail ...Please share...

So, what should I do? lo.

Keep it and use it untill we upgrade the PC and buy a PCI-E version, or send them that link and say "Money back, NOW?"

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thats your choice. But if you plan on returning it, you rather should do it right away.

Just found this on that link...

No grounds for complaint
You don't have any real grounds for complaint if you:

were told about the fault
examined the item when you bought it and should have seen the fault
did the damage yourself
made a mistake when buying the item
simply changed your mind
but many shops will help out of goodwill if you have proof of purchase.

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most of them are bullshit, as mute pointed out, its worked out in the law. 28 days you have to return your product, and get your money back. No reason has to be given for returning the object.

Well, the package is opened, unsealed and the graphics card HAS been used. Can they tell that? If it's been used that is.

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well they cant see if the card has been used or not, thought they might get you on the seal....

Hmm! Well, I might aswell keep it, and sell it on when I upgrade the PC?

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yea well u could do. your choice tbh

if you make a good price ill buy?



(maybe, well 40% or 30% lets say 20% chance. Also could be 10%.
Just dont get too much hope )

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"Knife King of SpA" "I can see trough people, but not walls - [SpA]Geylani"

Personal Records:
Monsterkill with Knife
Monsterkill with Glock

If you want to buy it once I get the PCI-Express version, that's fine.

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Say your dislexik (that's what I say) and got your connections muddled up as it's your first time and didn't notice the "AGP" when you went to fit and and found it didn't fit and you read back and had someone check who isn't dislexic and pointed it out?

*shrugs* Being dislexic is my excuse... that along with my glare syndrome LOL

~*Bex* XxxX

PS. Just how exactly DO you spell dislexia?

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My PC Modding Plog

Dyslexia

I think.

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Lol yay!!!

...your not meant to know how though if you wanna be dys... you know what I mean >.<

~*BeX* XxxX

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My PC Modding Plog

No, I don't know what you mean. You have confused me. Be ashamed, very ashamed.

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