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PostPosted: 14 Nov 2008, 17:24 
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Community slut (13474)
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Quote:
Hi,

I might just send you a broken record. It would be ideal for this situation!

Once more the account hasn't been propperly cleared and I am still blocked from giving L4D as a gift to my friend.

Like last time, its probbarly going to take 3 requests before the account is unlocked, so concidder this mail a 2-in-1 request. Saves me from sending another mail after you replied on this one.

Saint K.

-----Original Message-----
From: Steam Support [mailto:email@support.steampowered.com]
Sent: Thursday, November 13, 2008 10:21 PM
To: SaintK
Subject: RE: blocked, again? - [4876-QRFZ-7944] [8f49a120]

========= Please enter your reply ABOVE this line =========

Hello,

A staff member has replied to your question:

Hello Saintk,

The lock on your account has been removed - you will be able to purchase an additional subscription.

Please let us know if you have any questions, or if you encounter any further difficulty.

Anytime you wish you can view your question online:
I might just write a book about this. AAAaaAAaaAArrRRG!


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PostPosted: 14 Nov 2008, 17:30 
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The Necromancer (4970)
Ooh - they blocked your account because you attempted to buy L4D more than once? 0_o

Well... It doesn't compare to PayPal disabling my account for HALF A FUCKING YEAR because of a broken "routine verification" system but still...

Or was the problem caused by PayPal as well? Then welcome to the club! I can't believe how the world's largest online payment provider can use such a shitty system...

_________________
War does not determine who is right - only who is left. - Bertrand Russell


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PostPosted: 14 Nov 2008, 17:33 
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Has no REAL life! (4162)
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I can still not log into the paypal website using my Firefox... so... :4

_________________
SaintK: I'm completely lost :mrgreen:


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PostPosted: 14 Nov 2008, 17:34 
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Community slut (13474)
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[SpA]Lim-Dul wrote:
Ooh - they blocked your account because you attempted to buy L4D more than once? 0_o

Well... It doesn't compare to PayPal disabling my account for HALF A FUCKING YEAR because of a broken "routine verification" system but still...

Or was the problem caused by PayPal as well? Then welcome to the club! I can't believe how the world's largest online payment provider can use such a shitty system...

Yea, and this is the 3rd time they did so. I already explained em i buy alot trough my account, but they just don't seem to be able to set a 'clear' flag on my account. all that silly system can do is flag my account for possible fraud because i buy games :|

I also just went trough that routine at paypals which tool me a little less then 2 months. Now finally the account is cleared and useable again 8)


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PostPosted: 14 Nov 2008, 18:58 
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Kinda hopeless, but improving (146)
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I had that problem but with my MBnet system. I got the exact same email you had. they only changer SaintK to my nick. that's it!

_________________
.:My Website:. "The objective of Team Fortress 2 is not to die for your team, but to make the other bastard die for his." -George S.Patton (adapted, kind of)


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PostPosted: 14 Nov 2008, 20:00 
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Geek (778)
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hmpf, i'm not keen on customer service/steam policies.

My account got locked for "illegal activities" and to contact support to get it unlocked.

I wrote them a flaming email and they just told me my account was hacked, the most obscure password i use and a word nobody even heard of before + no body ever got my log in.

unless it was stolen from their end of course...

_________________
Computer is fixed. That is all.


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